RETURNS

We hope you love your purchase - but if for some reason you need to return an item, please return upon receipt within 48 hours. All items must be sent back in its original condition and packaging. Please get in touch if you wish to return and we will advise the return procedure, the cost of which will be the buyers responsibility.

PAYMENT

All major credit/debit cards accepted. Paypal accepted.

Clearpay now accepted, 4 interest free payments up to credit limit of £1,000 means no delay on receiving your order.

DELIVERY

Each jewellery piece is made to order and will take 6- 8 weeks to be ready for shipment. We ship to the UK and worldwide. For Jewels… We ship internationally with UPS, fully tracked and insured for your peace of mind

For UK orders we use Royal Mail special delivery service (guaranteed by 1pm), fully tracked and insured for your peace of mind For T-shirts/apparel…. We ship internationally and within the UK using Royal Mail first class. Cost calculated at checkout.

Please note that any customs/taxes of shipping to any country are the buyers responsibility.

GUARANTEE

All of our items are solid gold unless mentioned. Each piece is guaranteed with a British hallmark by the assay office (see video at bottom of page)

TERMS OF SERVICE

These terms and conditions apply to the use of this website. By accessing and ordering from this website you agree to be bound by the terms set out below. Any contract formed between ourselves shall be governed by English Law and any disputes that arise will be resolved exclusively in the Courts of England.

The website is owned, operated and managed by Young Trunk Designs LTD What The Trunk Jewels The goods on this website are intended for consumer use only and not for resell purposes or any other commercial enterprise. If you do wish to purchase items from us for a commercial purpose please contact our us who will potentially be able to verify the request. We advise you to read these terms and conditions prior to making a purchase.

GEMSTONES

Any treatments to gemstones sold by What The Trunks Jewels are common to the Gem and Jewellery trade worldwide and are of a permanent nature. All our gemstones, such as diamonds, ruby, emeralds, sapphire, amethyst, opal and aquamarine, are natural gemstones and have not been created in a laboratory. Any synthetic versions of gemstones which we sell are clearly identified / described as synthetic, ie, Morganite.

PRIVACY POLICY

Here at What The Trunks Jewels, we take your privacy and security seriously. This Privacy Policy, explains how we use and protect any personal data that we collect from you, or that you provide to us. We want this policy to reassure you that we are completely committed to keeping your information safe, but if you have any questions you want to ask us, please email us at When shopping with us and using this website, the data controller is What The Trunks Jewels